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If your order has been shipped via Royal Mail First Class Delivery your local postal service will leave a calling card on their first delivery attempt. Your parcel will then be returned to your local delivery office for collection by yourself when convenient.

If your order has been shipped via a courier, they should leave a calling card on their first delivery attempt. They will then reattempt delivery the following day. If no one is still available, they will return your parcel to your local depot and await you arranging a convenient day for delivery (excluding weekends) or arranging a pick-up from your local depot. They will hold your parcel for a maximum of 5 working days, before returning the parcel back to us.
Last Updated: Friday 06 April, 2007

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