Help Centre

Whenever you enter any of your personal details and/or when you type your credit/switch card number into our site, our web site is in secure mode. This means that the information you type in will be encoded and our server decodes it. In layman's terms this means that anyone "listening" to traffic en route will be able to make no sense of the number. Our system the "Secure Socket Layer" works, every trading web company uses it. You will be able to tell if you are in secure mode when a little padlock appears bottom right of your screen or in Internet Explorer 7, the lttle padlock will be at the top of the screen, just to the right of the web page address, e.g https://www.cartridgemonkey.com/account.php.

Additionally, we incorporate the following security systems:

• SecureCode by MasterCard
• Verified by Visa

Given the above, in practise putting your card details into a secure Internet site are much safer than giving them over an unsecured telephone line.

Last Updated: Tuesday 01 May, 2007

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