Cartridge Monkey
Help centre
Delivery information
- Can you ship to an alternate delivery address to the registered Card Holder's address?
- Can you ship to an International Address?
- How much does delivery cost and how long does it take?
- My order is due for delivery today what time will it be delivered?
- Royal Mail 1st Class post
- What happens if I am not in when a delivery attempt is made?
- When will my order be despatched?
- Do you ship to BFPO addresses?
Returns and refunds
- I have received an incorrect item, what should I do?
- I have returned an item using the returns procedure, when can I expect my replacement / refund?
- I need to return an item, how do I do this?
- I sent my item back to you but I didn't put the Returns number on the outside of the package?
- I want to return a product I ordered incorrectly?
- What is the Cartridge Monkey Returns Policy?
Products
- Are your prices the lowest available in the UK?
- Do you recommend genuine or compatible products?
- I can't find my printer and / or product listed on your website
- My printer is not listed on the box
- Compatible toner cartridges
- What is the difference between genuine, compatible and remanufactured inkjet cartridges?
- What is the difference between genuine, compatible and remanufactured toner cartridges?
Hardware FAQ
- Can you ship to an alternate address to the registered card holder's address?
- How much does delivery cost when buying a printer?
- What is Cartridge Monkey's return policy for Hardware?
- What should I do if my printer or hardware becomes faulty?
- What to do if my printer or hardware becomes faulty after the retail warranty return period
Call 0845 365 6666
Mon - Thurs 9am - 5.30pm / Fri 10am - 5pm
