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Shipping & Returns

How much does delivery cost and how long does it take?
Can you ship to an alternate delivery address to the registered Card Holder's address?
What happens if I am not in when a delivery attempt is made?
My order is being shipped via Courier Service; can I pass on delivery instructions to the Courier?
How do I track the status of my order / confirm it has been shipped?
Can you ship to an International Address?
Can you ship to BFPO addresses?
What is the Cartridge Monkey return policy?
How do I return a product that I have purchased?
How do I return a product that I have purchased via the previous Cartridge Monkey website?

What is the Cartridge Monkey return policy?

Our return policy is as follows:

If in the unlikely event that you are not satisfied with your purchase, ie. if it is faulty, of unsatisfactory quality or was supplied in error by Cartridge Monkey, you are entitled to a replacement product or a refund within 14 days of purchase.

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