{"id":3696,"date":"2017-08-14T15:48:59","date_gmt":"2017-08-14T15:48:59","guid":{"rendered":"https:\/\/www.cartridgemonkey.com\/blog\/?page_id=3696"},"modified":"2025-02-04T11:32:18","modified_gmt":"2025-02-04T11:32:18","slug":"help","status":"publish","type":"page","link":"https:\/\/www.cartridgemonkey.com\/blog\/help\/","title":{"rendered":"help"},"content":{"rendered":"

[et_pb_section bb_built=”1″ admin_label=”section” fullwidth=”on” specialty=”off” background_color=”#f7f7f7″ parallax=”on” background_image=”https:\/\/blog.cartridgemonkey.com\/wp-content\/uploads\/2017\/08\/wizard-background1.jpg” parallax_method=”off” _builder_version=”3.0.67″ inner_width=”auto” inner_max_width=”1140px” next_background_color=”#f2f2f2″][et_pb_fullwidth_header title=”Help & Information” background_layout=”dark” text_orientation=”center” header_fullscreen=”off” header_scroll_down=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_icon_placement=”right” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_icon_placement=”right” button_two_letter_spacing_hover=”0″ subhead=”Select a Topic” _builder_version=”3.0.67″ content_max_width=”none” background_color=”rgba(255, 255, 255, 0)” button_one_text_size__hover_enabled=”off” 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\nEverything you need to know about ordering from cartridgemonkey.com<\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ background_position=”top_left” custom_padding__hover=”|||” custom_padding=”|||”][et_pb_cta admin_label=”Delivery” title=”Delivery” button_url=”\/help\/delivery\/” url_new_window=”off” button_text=”More” use_background_color=”on” background_color=”#006699″ background_layout=”dark” background_image=”https:\/\/blog.cartridgemonkey.com\/wp-content\/uploads\/2017\/08\/delivery.jpg” border_style=”solid” custom_button=”off” button_letter_spacing=”0″ button_icon_placement=”right” button_letter_spacing_hover=”0″ background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.67″ header_font_size=”32″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”]<\/p>\n

\nFind out about\u00a0out our fast and free delivery services<\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ background_position=”top_left” custom_padding__hover=”|||” custom_padding=”|||”][et_pb_cta admin_label=”Returns” title=”Returns” button_url=”\/help\/returns\/” url_new_window=”off” button_text=”More” use_background_color=”on” background_color=”#006699″ background_layout=”dark” background_image=”https:\/\/blog.cartridgemonkey.com\/wp-content\/uploads\/2017\/08\/returns.jpg” border_style=”solid” custom_button=”off” button_letter_spacing=”0″ button_icon_placement=”right” button_letter_spacing_hover=”0″ background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.67″ header_font_size=”32″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”]<\/p>\n

\nIf you need to return an item, find out what you should do next<\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row background_position=”top_left” background_repeat=”repeat” background_size=”initial” width=”80%” max_width=”1140px”][et_pb_column type=”1_3″ background_position=”top_left” custom_padding__hover=”|||” custom_padding=”|||”][et_pb_cta admin_label=”Terms & Policies” title=”Terms & Policies” button_url=”\/help\/policies\/” url_new_window=”off” button_text=”More” use_background_color=”on” background_color=”#006699″ background_layout=”dark” background_image=”https:\/\/blog.cartridgemonkey.com\/wp-content\/uploads\/2017\/08\/terms.jpg” border_style=”solid” custom_button=”off” button_letter_spacing=”0″ button_icon_placement=”right” button_letter_spacing_hover=”0″ background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.67″ header_font_size=”32″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”]<\/p>\n

\nLearn about all our terms, conditions and policies on cartridgemonkey.com<\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ background_position=”top_left” custom_padding__hover=”|||” custom_padding=”|||”][et_pb_cta admin_label=”Contact Us” title=”Contact Us” button_url=”\/help\/contact\/” url_new_window=”off” button_text=”More” use_background_color=”on” background_color=”#006699″ background_layout=”dark” background_image=”https:\/\/blog.cartridgemonkey.com\/wp-content\/uploads\/2017\/08\/contact.jpg” border_style=”solid” custom_button=”off” button_letter_spacing=”0″ button_icon_placement=”right” button_letter_spacing_hover=”0″ background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.67″ header_font_size=”32″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”]<\/p>\n

\nOur friendly customer care team are ready to take your call<\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ background_position=”top_left” custom_padding__hover=”|||” custom_padding=”|||”][et_pb_cta admin_label=”Recycling” title=”Recycling” button_url=”\/help\/recycling\/” url_new_window=”off” button_text=”More” use_background_color=”on” background_color=”#006699″ background_layout=”dark” background_image=”https:\/\/blog.cartridgemonkey.com\/wp-content\/uploads\/2017\/08\/recycle.jpg” border_style=”solid” custom_button=”off” button_letter_spacing=”0″ button_icon_placement=”right” button_letter_spacing_hover=”0″ background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.67″ header_font_size=”32″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”]<\/p>\n

\nRecycling your old ink and toner cartridges for free and help the NSPCC<\/p>\n

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\nWe won’t be beaten on price, claim back up to 7 days after ordering<\/p>\n

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Need Assistance?<\/strong> Call 0345 365 6666 or support@cartridgemonkey.com<\/a><\/h3>\n

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\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> Everything you need to know about ordering from cartridgemonkey.com Find out about\u00a0out our fast and free delivery services If you need to return an item, find out what you should do next Learn about all our terms, conditions and policies on cartridgemonkey.com Our friendly customer care team are ready to take your call Recycling […]<\/p>\n","protected":false},"author":8,"featured_media":3817,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-3696","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nhelp - Cartridge Monkey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cartridgemonkey.com\/blog\/help\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"help - 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