{"id":3701,"date":"2017-08-14T15:58:36","date_gmt":"2017-08-14T15:58:36","guid":{"rendered":"https:\/\/www.cartridgemonkey.com\/blog\/?page_id=3701"},"modified":"2026-04-16T15:10:18","modified_gmt":"2026-04-16T14:10:18","slug":"ordering","status":"publish","type":"page","link":"https:\/\/www.cartridgemonkey.com\/blog\/help\/ordering\/","title":{"rendered":"ordering"},"content":{"rendered":"

[et_pb_section bb_built=”1″ admin_label=”section” fullwidth=”on” specialty=”off” background_color=”#2ea3f2″ parallax=”on” background_image=”https:\/\/blog.cartridgemonkey.com\/wp-content\/uploads\/2017\/08\/wizard-background1.jpg” parallax_method=”off” padding_mobile=”off” _builder_version=”3.0.67″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”on|desktop” inner_width=”auto” inner_max_width=”1140px” next_background_color=”#ffffff”][et_pb_fullwidth_header title=”Ordering” background_layout=”dark” text_orientation=”left” header_fullscreen=”off” header_scroll_down=”off” parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” 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Using the Cartridge Wizard<\/h3>\n
    \n
  1. The cartridge wizard can be found on our\u00a0homepage<\/a>\u00a0or on the\u00a0ink<\/a>\u00a0&\u00a0toner<\/a>\u00a0search pages.<\/li>\n
  2. Select your printer brand name from the top drop down box.<\/li>\n
  3. Select your printer series\/family\u00a0from the middle drop down box.\u00a0(optional)<\/em><\/li>\n
  4. Select your printer model number from the bottom drop down box.<\/li>\n
  5. Press the “Find My Cartridge” button and your printers products will be displayed.<\/li>\n<\/ol>\n

    \"\"<\/h3>\n

    \u00a0<\/h3>\n

    \u00a0<\/p>\n

    Adding Items to Your Basket<\/h3>\n
      \n
    1. Depending on the type of printer you have you will be shown a selection of colour, mono and maintenance products all of which will be compatible with your printer.<\/li>\n
    2. If the\u00a0list of products is long you can use the filter to the left of the screen to minimise the selection. There is a “Clear All” button at the top of the filter to undo all filters.<\/li>\n
    3. Once you have found the product that you need, enter the quantity of the product you require or leave it at the default value of 1.<\/li>\n
    4. Press the “Add to Basket” button next to the quantity, a popup will confirm the item you have added and a message below the add to basket button will display how many of this item has been placed in the basket. Within this message is a quick shortcut link to the\u00a0basket page<\/a>.<\/li>\n<\/ol>\n

      \n\t\t\t\t\t
      \u00a0Tip :<\/strong>\u00a0Add this printer to a saved list so you can quickly find it again\u00a0in the future.\u00a0Press the link under the printer name in the header labelled\u00a0“Save to My Printers”.<\/em><\/div><\/div>\"\"<\/p>\n

      \u00a0<\/p>\n

      \u00a0<\/p>\n

      \u00a0<\/p>\n

      \u00a0<\/p>\n

      \u00a0<\/h3>\n

      \u00a0<\/p>\n

      Your Basket<\/h3>\n
        \n
      1. After you have repeated the steps above until everything you want to order is in your basket, select the button that says “Checkout” at the top of the page.<\/li>\n
      2. The basket page will summarise everything you want to order and the combined cost. You can amend quantities and remove items on this page under the quantity column.<\/li>\n
      3. If you have received a voucher through our email newsletter, you can enter it on the basket page. Enter your voucher code in the box under the product list and select “Apply Voucher”. If the voucher is valid for the products in your basket the discount or promotion will be applied.<\/li>\n
      4. Check all your items and quantities are correct and any voucher you have has been applied, then select “Proceed to Checkout”<\/li>\n<\/ol>\n

        \n\t\t\t\t\t
        \u00a0Please Note :<\/strong> More delivery options are available at checkout which may increase the basket total.<\/div><\/div> \"\"<\/p>\n

        \u00a0<\/p>\n

        \u00a0<\/p>\n

        \u00a0<\/p>\n

        \u00a0<\/p>\n

        \u00a0<\/h3>\n

        Checkout<\/h3>\n
          \n
        1. You will be presented with a form, simply follow the instructions on this page and complete all fields marked with an asterisk (*)<\/li>\n
        2. If you are a new customer you will set a password on this page so you can retrieve your order details and invoices later.<\/li>\n
        3. You will be asked if you wish to join the mailing list. We strongly recommend you select this box to receive our exclusive offers and discounts via email.<\/li>\n
        4. Select your preferred payment method: Debit\/Credit Card, PayPal, Over the Phone or BACS.<\/li>\n
        5. Complete the additional required details or follow the instructions to continue.<\/li>\n<\/ol>\n

          \"\"<\/p>\n

          \u00a0<\/h3>\n

          Order Complete<\/h3>\n

          After your card details have been entered or alternative payment method processed, your order will be complete and dispatched the same day if paid for before 5:30pm Monday-Friday.<\/p>\n

          [\/et_pb_toggle][et_pb_toggle admin_label=”Using the Search Box” title=”Using the Search Box” open=”off” border_style=”solid” _builder_version=”3.0.67″]<\/p>\n

          Using the\u00a0Search Box<\/h3>\n
            \n
          1. The search box can be found on\u00a0any page\u00a0of our website<\/a> in the header.<\/li>\n
          2. In this box you can type your printer model, product name or\u00a0order code.<\/li>\n
          3. As you are typing a search preview will appear below the search box with matches to your search.<\/li>\n
          4. Press the search button (magnifying glass) and your printers products will be displayed on another page.<\/li>\n
          5. Results will either display a printer that sends you to a list of products for that printer or an individual item which will display details only for the chosen product.<\/li>\n<\/ol>\n

            \"\"<\/h3>\n

            <\/h3>\n

             <\/p>\n

            Adding Items to Your Basket<\/h3>\n
              \n
            1. Depending on the type of printer you have you will be shown a selection of colour, mono and maintenance products all of which will be compatible with your printer.<\/li>\n
            2. If the\u00a0list of products is long you can use the filter to the left of the screen to minimise the selection. There is a “Clear All” button at the top of the filter to undo all filters.<\/li>\n
            3. Once you have found the product that you need, enter the quantity of the product you require or leave it at the default value of 1.<\/li>\n
            4. Press the “Add to Basket” button next to the quantity, a popup will confirm the item you have added and a message below the add to basket button will display how many of this item has been placed in the basket. Within this message is a quick shortcut link to the\u00a0basket page<\/a>.<\/li>\n<\/ol>\n

              \n\t\t\t\t\t
              \u00a0Tip :<\/strong>\u00a0Add this printer to a saved list so you can quickly find it again\u00a0in the future.\u00a0Press the link under the printer name in the header labelled\u00a0“Save to My Printers”.<\/em><\/div><\/div>\"\"<\/p>\n

               <\/p>\n

               <\/p>\n

              <\/h3>\n

               <\/p>\n

              Your Basket<\/h3>\n
                \n
              1. After you have repeated the steps above until everything you want to order is in your basket, select the button that says “Checkout” at the top of the page.<\/li>\n
              2. The basket page will summarise everything you want to order and the combined cost. You can amend quantities and remove items on this page under the quantity column.<\/li>\n
              3. If you have received a voucher through our email newsletter, you can enter it on the basket page. Enter your voucher code in the box under the product list and select “Apply Voucher”. If the voucher is valid for the products in your basket the discount or promotion will be applied.<\/li>\n
              4. Check all your items and quantities are correct and any voucher you have has been applied, then select “Proceed to Checkout”<\/li>\n<\/ol>\n

                \n\t\t\t\t\t
                \u00a0Please Note :<\/strong>\u00a0More delivery options are available at checkout which may\u00a0increase the basket total. Our standard free next-working day delivery is selected by default.<\/div><\/div> \"\"<\/p>\n

                 <\/p>\n

                 <\/p>\n

                <\/h3>\n

                Checkout<\/h3>\n
                  \n
                1. You will be presented with a form, simply follow the instructions on this page and complete all fields marked with an asterisk (*)<\/li>\n
                2. If you are a new customer you will set a password on this page so you can retrieve your order details and invoices later.<\/li>\n
                3. You will be asked if you wish to join the mailing list. We strongly recommend you select this box to receive our exclusive offers and discounts via email.<\/li>\n
                4. Select your preferred payment method: Debit\/Credit Card, PayPal, Over the Phone or BACS.<\/li>\n
                5. Complete the additional required details or follow the instructions to continue.<\/li>\n<\/ol>\n

                  \"\"<\/p>\n

                  <\/h3>\n

                  Order Complete<\/h3>\n

                  After your card details have been entered or alternative payment method processed, your order will be complete and dispatched the same day if paid for before 5:30pm Monday-Friday.<\/p>\n

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                  Need Assistance?<\/strong> Call 0345 365 6666 or support@cartridgemonkey.com<\/a><\/h3>\n

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                  Using the Cartridge WizardThe cartridge wizard can be found on our\u00a0homepage\u00a0or on the\u00a0ink\u00a0&\u00a0toner\u00a0search pages.Select your printer brand name from the top drop down box.Select your printer series\/family\u00a0from the middle drop down box.\u00a0(optional)Select your printer model number from the bottom drop down box.Press the “Find My Cartridge” button and your printers products will be displayed.\u00a0\u00a0Adding Items […]<\/p>\n","protected":false},"author":8,"featured_media":3813,"parent":3696,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-3701","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nordering - Cartridge Monkey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cartridgemonkey.com\/blog\/help\/ordering\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ordering - 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